FAQs

After choosing the tour of your preference (under “Tours” in the menu bar), there’s a ‘Book the tour’ sidebar on your right of every tour page. Fill in the necessary details and press “BOOK NOW” button. You will need to pay for the tour and then you’ll receive a confirmation email shortly after you submit payment. Next step? See you on the tour!

Not a problem! All our tours can be booked as One-on-One tours, and our Tour Guides will provide you with plenty of conversation and information throughout the tour.

Our tours are open to people of all ages, but minors (under 18 years of age) need to be accompanied by an adult.

If you’re travelling with very young children, and need to confirm suitability or make special arrangements, just contact us. We’ll help you book the perfect tour for the whole family.

We’re happy to offer additional services where possible. Just send us an email or give us a call to speak to a member of our team and let us know what you have in mind.

Your tour is guaranteed as soon as payment is received in full—at the time of booking or within the specified period, depending on the type of tour. You will receive email confirmation verifying this.

You can use a credit or debit cards (MasterCard, Visa, Maestro) or PayPal.

If you have already booked a tour but are unable to participate, you have three options:

• You can transfer the reservation/booking to another.
• You can change your booking to a different date—without penalty, provided that you inform us at least five (5) business days in advance of the scheduled tour date.
• You can cancel the booking.

To make changes to an existing booking, call us on +30 6932638142 & +30 6907787884 or send us an email at [email protected].